Relax Beauty Terms & Conditions

Patch Tests
We require patch tests to be carried out up to 48hrs before some of our treatments that involve tint or products near the eye. Patch testing is required for eyebrow/eyelash tint

Bookings, Cancellations and Changes
The following terms apply to all appointments made from Monday to Sunday.
At least 48hrs notice is requested if you need to cancel or change your appointment; otherwise, the late cancellation costs as laid out below will be charged;

Cancellation or change of treatment times within 24 hours of your booking could incur a charge of 50% of the full treatment value at the therapists discretion.
If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked may remain payable upon departure.
As we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.

Group Bookings
Applies to couple or group bookings: A minimum of 72hrs notice is required for cancellations or changes to appointments otherwise the charges outlined in bookings, changes and cancellations will apply.

Late Arrival for Treatments
Please note that if guests arrive late for an appointment the treatment time will be shortened to ensure subsequent treatments run on time. The full price of the treatment will be charged.

Client Confidentiality
We take the issue of client confidentiality very seriously. All personal information and treatment details are kept securely and in confidence and will not be disclosed to any third party outside of the Relax Beauty & Nails business.

Payment
We accept all major credit and debit cards, we no longer accept cash. All prices displayed are inclusive of VAT at the current rates and are correct at the time of publishing.
We reserve the right to change or withdraw any prices, terms, conditions or offers at any time without prior notice. We also reserve the right to refuse a booking.

Changes To Your Appointment After Booking
If a requested therapist is not available at the time of your appointment due to unforeseen circumstances such as illness, it is necessary to cancel or reschedule an appointment time, if this is necessary, we will contact you by telephone as soon as possible.